SYSTEM DESIGN CONSIDERATIONS

FOR SHOPPING CENTRES, HOTELS, PUBS, CLUBS & RESTAURANTS

 

CASE STUDY

PROBLEM


  • Communications between different groups within the business can be disjointed and inefficient
  • Service industries can be high pressure environments and speedy, efficient, service delivery is sometimes difficult to manage
  • Rapid response to security, maintenance and safety problems is required, particularly when interacting with the general publiC

NEED


  • Easy to use and compact communication devices which enable all team members on a single channel to monitor calls and respond where necessary
  • Units must be fitted with an earpiece to reduce causing customer distraction
  • Communications to be quick, clear and simple, often in areas of heightened background noise
  • Equipment cost is a factor in certain environments

OUTCOME


  • Efficient communications on licensed frequencies within the venue/site – using compact terminals with staff-issued earpieces
  • Extra radios can be brought in quickly when larger events require additional staff
  • Site security and evacuation can be managed quickly to enhance patron safety
  • Multiple channels

OUR CUSTOMERS


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